The Eastbrooke Blacktown GP Super Clinic recently scaled up its technology solution to streamline patient check in (arrival) times. The technology solution is known as the “express check-in” system.
Patients who have made a GP or Nurse appointment are able to “self check-in” by swiping their Medicare card on one of the touch screens at the front reception desk where staff are on hand to assist or in the waiting room area.
Once a patient has successfully checked in, the system automatically alerts practice staff that the patient has arrived at the centre and is ready to see their Doctor or Nurse.
A patient who is a regular user of the express check-in system commented “It’s brilliant. It makes my life much easier to book online and check-in myself”.
To celebrate the scaling up of the express check-in system, Eastbrooke is pleased to offer patients a chance to WIN a $50 gift card each month when they use the system*.
To see the “express check-in” system in action, please view our short demonstration film.
*click here for promotional terms and conditions