Carlton and neighbouring communities will be able to access healthcare in a more timely way and avoid unnecessary trips to the emergency department with a new Urgent Care Service (UCS) opening today.

The Carlton Urgent Care Service is open 365 days a year from 8am to 8pm. To access the service, patients can call Healthdirect on 1800 022 222 or visit the clinic – located within the Eastbrooke Medical Centre at 354 – 356 Railway Parade, Carlton NSW 2218.

When patients call Healthdirect, a registered nurse assesses the patient’s condition and guides them to the care they need, including booking an appointment at the service on their behalf or escalating their care to other services like NSW Ambulance if required.

The Carlton Urgent Care Service is delivered in partnership with the Central and Eastern Sydney Primary Health Network.

NSW Health has partnered with primary health networks to deliver additional urgent care services right across the state to ease pressure on busy hospital EDs and ensure the people of NSW continue to receive care at the right time and place.

The NSW Government has committed $124 million over two years to deliver 25 Urgent Care Services in NSW by mid-2025. It is also supported by funding from the Commonwealth Government.

For more information, visit Carlton Urgent Care Clinic (UCS).