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Urgent Care Clinic (UCC)


The Townsville Urgent Care Clinic (UCC) is OPEN 7 DAYS – 11am to 9pm


The Townsville Urgent Care Clinic (UCC) is open to anyone with urgent,
non-life-threatening conditions

Northern Queensland Primary Health Network (NQPHN), together with the Federal and State Governments, is pleased to announce Eastbrooke Family Clinic has been selected as the operator of the Townsville Medicare Urgent Care Clinic (UCC).

The Townsville Medicare UCC is located at 86 Thuringowa Drive, Thuringowa Central and open extended hours seven days a week and offers walk-in care that’s bulk‑billed to treat urgent non-life-threatening conditions. 

Pathology and Imaging services will be available on-site. 

In an emergency, you should call Triple Zero (000)

Is a UCC right for you?

To help clarify when you should visit a UCC, see your regular GP or call Emergency (000) we have prepared the table below:

Our healthcare team will triage your concern and provide you with treatment options. This may include direction to your regular GP clinic. We can provide urgent care for injuries and illness, including:

  • mild to moderate infections
  • persistant fever
  • pain when urinating
  • suspected fractures and sprains
  • acute muscle pain
  • minor cuts, burns, and insect or animal bites
  • heartburn, vomiting, nausea
  • headaches, migraines and brief fainting or fitting
  • constipation, diarrhoea, abdominal pain
  • allergies and rashes
  • mild to moderate asthma attacks, severe cold and flu symptoms, and other breathing difficulties
  • other non-life threatening but urgent needs.

Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency such as:

  • difficulty breathing
  • severe bleeding
  • unconsciousness
  • lips and face turning blue
  • becoming agitated, confused or very drowsy
  • chest pain or chest tightness
  • sudden numbness or paralysis of the face, arm or leg
  • large burns
  • serious accidents or trauma
  • extreme pain.

Visit your regular GP for non-urgent and routine care such as:

  • Conditions that can wait several hours or days for medical attention
  • Chronic or long standing conditions
  • Routine health assessments
  • Care plans
  • Repeat prescriptions


We do not prescribe Schedule 8 medications (or benzodiazepines).  The UCC GP can prescribe medication necessary to manage your urgent medical issue, but please continue to see your regular GP for routine prescriptions or chronic medications.


If you would like to provide feedback on the Townsville UCC please use our contact-us page.

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